Privacy statement

PRIVACY- AND COOKIESTATEMENT TRIOTT GROUP

 

At Triott B.V. (hereafter referred to as: ‘we’), we understand that your personal data is important for you. This privacy statement explains in a simple way what personal data we collect, store and use and which rights you have when your personal data is processed and who you can contact if you have any questions or requests concerning your privacy.

 

1. Contact Triott Group

Triott B.V.
attn. Privacy Department

Moerkapelse Zijde 32

2751 DL Moerkapelle

Chamber of Commerce-number: 56836724

You can contact us per e-mail: info@triott.com

 

2. Purpose and scope of this privacy statement

We are only allowed to process personal data on the grounds stated in the General Data Protection Regulation (GDPR). Based on Article 6 of the GDPR we are allowed to process your personal data on the following grounds:

  1. We process your personal data, because this is necessary to conclude and execute any agreement with you. That counts for:
    • (potential) clients;
    • Parties from whom we purchase goods and/or services;
    • (potential) suppliers;
    • Other clients or contractors;
  2. We process your personal data if you have given u permission for this;
  3. We process your personal data if we are legally obliged to do so, e.g. in the context of tax returns;
  4. We process your personal data if we have a legitimate interest in doing so.

If you purchase a product or service from us, you are likely to leave personal data with us, so that we can contact you about the product or service, conclude the agreement and everything that comes with it. For example, we could send you the quotation, inform you about changes in services or products or give instructions for products and invoicing.

When we purchase products or services for the performance of a contract to which you or your company is party, it could be necessary to use your personal data to be able to let you know which specifications or wishes a certain item or service must meet in our opinion, to be able to send a request for quotation or to place an order with you, to be able to pay your invoices and to communicate with you quickly and efficiently about other aspects of the agreement. We may also collect and record information from public sources, such as from the Chamber of Commerce register or contact details of public websites.

If you have given us permission to do so, we will store and use the personal data you have provided to inform you personally in the future about our existing and new products and services and possibly make you an offer for this by e-mail. Every time we send you an advertising mailing, you have the option to let us know that you no longer wish to receive this. Please note the unsubscribe link at the bottom of every mailing.

You are not obliged to provide us with your personal data. However, if you do not provide us with any or insufficient personal data, it is possible that we will not be able to carry out the aforementioned work and that the agreement with you cannot be concluded or cannot be performed.

3. The types of personal data we process

If you use our services, we may collect and use the following personal data from you:

  • First and last name;
  • Address;
  • Phone number;
  • E-mail address;
  • IP-address (anonymized);
  • Other personal data that you actively provide to us, e.g. by using our contact form on the website, in the correspondence and by phone;
  • Information about your downloads from the website;
  • Internet browser and device type;
  • Timestamps;

We also collect and use company names. Company names are in most cases outside the scope of the GDPR. This may be different if you have registered your company with your own name, for example ‘Jack Brown’ BV. In that case, we will also observe the protective provisions of the GDPR for your company name.

 

4. Automated data decision making

We don’t make decisions based on automated processing on matters that can have (significant) consequences for people. For more information we refer to the website of the Protection Authority.

5. Cookies that we use

Cookies are small text files that are placed on the visitor’s computer by a page of the website. A cookie stores information such as certain preferences of the visitor. This allows us to be of better service to the visitor on a subsequent visit.

We use cookies to optimize the functionality of certain pages of our website. In addition, we also use analytical cookies to, for example, keep track of visitor statistics. This gives us better insight into the functioning of the website. The analytical cookies have no or minor consequences for your privacy.

The data will not be given to third parties. These cookies do not contain any personal data without unambiguous and explicit permission. The functional and analytical cookies therefore have little or no consequences for your privacy.

The behavior of our visitor on our website is measured using cookies from Google Analytics. This program gives us insight into (anonymous) statistics, such as visitor numbers and specific clickstream data. We have anonymized the IP addresses, do not store user IDs that can personally identify you and do not use remarketing functionalities.

In the unlikely event that we might use other cookies, you will be notified as soon as you visit the website. You will then be given the option to agree to these cookies by means of a pop-up. The cookies will only be placed if you have given permission for its use.

You can set your browser to allow, disallow or partially allow the use of cookies. Cookies can always be removed from a computer via the browser. Some cookies have an expiration date, which means that the cookies are automatically deleted.

6. Releasing personal data to third parties

Your personal data will not be sold to third parties and will only be provided to third parties if this is necessary for the execution of a possible contract with you or necessary in connection with a legal obligation.

In the context of the execution of the agreement, we may have to provide your personal data to parties that supply us with parts, materials and products or perform work on our behalf. We also use external server space for the storage of (parts of) our sales and purchasing administration, of which your personal data is a part. Your personal data will therefore be provided to our server room provider.

Because we use a newsletter mailing service, your personal data is finally passed on to the provider of this service. It is possible that we have to share your data with third parties on the basis of a legal obligation, for example at the request of the tax authorities.

We will conclude a processing agreement with the third parties that process your personal data on our behalf to ensure that these third parties handle your personal data with the same level of security and confidentiality. We remain responsible for these processing operations.

7. Security of your personal data

We consider it important that your personal data is safe with us and therefore take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

To guarantee privacy and ensure technical security, we have done the following, among other things:

  • Your data will be sent via a secure connection if you use an online form on our website;
  • Your data is encrypted during transmission. This means that your data will be unreadable should it fall into the wrong hands;
  • Other security software, such as a virus scanner and firewall;
  • Personal data that is recorded in physical form is stored in a proper lockable space, so that third parties cannot access it.

8. Retention period

If you have requested a quotation from us but you have not become a customer with us, we will delete your data no later than 7 years after the last contact. If we have received a quotation from you, but we have not become your customer, your personal data will be deleted no later than 7 years after our last contact.

If we have concluded an agreement with one another,  we will retain your personal data for a period of at least 7 years after the end of the financial year in which the agreement with you has been fully executed.

The above mentioned period corresponds to the period within which we are obliged to keep our administration for the tax authorities.

We store other personal data mentioned by us (IP address, internet browser and device type, time stamps) that we process for a maximum of 2 years. Your data for marketing purposes will be kept until you withdraw your consent.

9. Your rights

You have a number of rights under the GDPR:

  • You have the right to verify which of your personal data we process;
  • In specific circumstances, you are entitled to have your personal data rectified or erased if the data are not – or are no longer – correct or if the processing is – or is no longer – legitimate.
  • In addition, you have the right to request that the use of your personal data be restricted;
  • You can also object to the processing of your personal data by us or submit a complaint to the Dutch Data Protection Authority. Please note that if we are of the opinion that our legitimate interest to continue processing your personal data outweighs yours, we can deny your request;
  • Upon request, we will provide you with information about the balancing of the interests that we have made in the context of the “processing on the basis of a legitimate interest” basis, insofar as this applies to you;
  • Finally, you can request us to obtain your personal data or transfer that data to another person.

To exercise your rights, please contact us using the contact details at the head of this statement.

10. Changes to this Privacy statement

We reserve the right to make changes or additions to this privacy statement, if we deem it necessary. The most current version can always be viewed on our website. The first version is from May 2018. This version was last supplemented in August 2021.

If you have any questions or require more information about the collection and use of your personal data, please do not hesitate to contact us.